Returns & Exchanges
At Toad&Co, we want you to love your sustainable style, which is why we offer a 90-day window for returns and exchanges on all unworn, unwashed items with tags attached. Our goal is to ensure you find the perfect fit for your adventures while maintaining our commitment to quality and the environment.
Initiate Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to select the items you wish to return or exchange.
Print Your Label
Select your preferred return method to generate a prepaid USPS shipping label or a QR code for printerless drop-off.
Pack and Ship
Securely pack your items—reusing the original eco-friendly packaging if possible—and drop the package at any authorized shipping location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method or issue store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing