Frequently Asked Questions
Everything you need to know about our sustainable style and service.
What is the Toad&Co return policy?
We offer a 90-day return window for all unwashed and unworn items. If you are not 100% satisfied with your purchase, you can return it for a full refund or exchange.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also view your order status by logging into your account.
Does Toad&Co offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our reach to more international destinations in the near future.
What sustainable materials do you use?
We prioritize the planet by using organic cotton, recycled polyester, TENCELâ„¢ Lyocell, and hemp. Each garment is designed to minimize environmental impact while maximizing comfort.
How should I care for my garments?
To extend the life of your clothes, we recommend machine washing on cold and hanging to dry. Specific care instructions can be found on the interior tag of each product.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Klarna for interest-free installments.